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FREQUENTLY ASKED QUESTIONS
Do you offer after-sales support?
Yes and we provide support over the phone as we are based in Melbourne.
Do you offer Technical Support if customers are not savvy enough to set it all up?
Yes and we had a tremendous interest in MySpy, because of the high quality product and how easy it was to operate by all people that have purchased.
Where are they shipped from?
Both Safety Ties and MySpy are in stock in Australia.
What is your Return & Refund Policy
All sales are final policy — once customers make a purchase, they will not be able to return that item for a refund.
We offer exchange within 21 days of your purchase, if 21 days have passed since your purchase, you will not be offered an exchange of any kind.
We only replace items if they are defective or damaged.
CONTACT US
Do you have questions about how we can help your company?
Send us an email and we’ll get in touch shortly.
